EXCEPTIONAL PEOPLE. EXCEPTIONAL SERVICE. EXCEPTIONAL RESULTS.
The progressive formula that fueled our early success remains unchanged today, and the result? A company with outstanding customer service, active owner involvement, constant communication, experienced management teams, responsive service, plus the meticulous recruitment and selection of only the most highly qualified personnel.
We remain the leaders in providing service and quality that are simply unmatched in the industry.
OUR MISSION ...
We provide unmatched service and security solutions by creating and cultivating
partnerships with our security professionals and clients.
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WHY
UNIVERSAL PROTECTION SERVICE?
It’s no secret that the widespread consolidation of the security
industry has affected the quality and delivery of security services.
Universal operates under a completely different model than other companies.
We’re not focused on cutting programs or services, nor stifled
by corporate bureaucracy. Our sole mission is to provide our clients
with the best possible security solutions, personalized service and
unmatched value. Unlike our competitors, we’ve grown the old
fashioned way—through client retention, referral and superior
service.
Universal Protection Service is one of the largest providers of security services in the U.S. and is recognized as the premier service provider in every market that we serve. We also offer our clients Safety Act protection from the Department of Homeland Security, ensuring customers receive liability protection at the highest level.
Universal Protection
Service offers an expansive range of security solutions for properties
of every type including:
NATIONWIDE EXPERTISE
Universal Protection
Service is a member of TransNational Security Group (TSG) LLC, a partnership
of leading regional security companies combined to form one of the
largest security organizations in the U.S. Maintaining branch offices
from coast-to-coast and regional ownership in all areas of the country,
TSG was created on the premise that a national partnership of quality
regional organizations is the only logical alternative to large national
contractors. As part of our original goal to benchmark premium practices,
we have developed a certified, documented and audited service delivery
model that incorporates consistent proficiency in the areas of employee
screening and selection, benefits, training and development, operations
and quality assurance. TSG keeps their initial commitment to contractors
and continues to deliver superior service on a national basis.
THE UNIVERSAL PROTECTION SERVICE DIFFERENCE
As the industry leading service providers,
we take extreme satisfaction in knowing our customers view us as an
invaluable resource for their businesses. We continue to maintain our
supreme customer service standards by keeping up constant communications
with our clients and providing them with a steady flow of relevant
information. As part of these values, we employ tenant training and
Client Advantage seminars, which are tremendously popular with our
customers and include topic such as: Identifying and Preventing Workplace
Violence, Terrorism Preparedness, Communicating for Success and Break-Through
Customer Service.
Headquartered in Santa Ana, Calif., with offices located throughout Alabama, Arizona, California, Colorado, Delaware, Florida, Georgia, Louisiana, Maryland, North Carolina, Ohio, South Carolina, Tennessee, Texas, Virginia and Washington, Universal employs hands-on, highly experienced management teams and continuous training to deliver consistent, high quality security solutions.
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